Frequently Asked Questions

Everything you need to know about shopping with HalfPe

What are your standard shipping times?

We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

HalfPe accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to most major regions worldwide. Shipping costs and delivery times vary by country and are calculated at the checkout stage.

How do I contact customer support?

Our dedicated support team is available via the 'Contact Us' page or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.